Custom web applications are becoming an increasingly popular option for many businesses because they provide a unique tool tailored to meet the specific business and/or customer needs of those businesses. As a result, this allows them to gain a competitive advantage in the marketplace and provide an unparalleled customer experience. But is a custom web application right for your business’ needs? Let’s take a look at some examples of what makes a good custom application to see how one could benefit you.
Simplify Paper & Email Processes
Do your employees spend a large portion of their workday sorting through, responding to, and/or forwarding emails? Does your workflow process involve a sizable amount of paper forms or work orders? In many cases, a customized web application can help alleviate problems that arise due to congested inboxes and conversion of paper documents into digital format. Web applications can streamline these processes, creating a better experience for your customer and providing significant improvements in your company’s communication process.
Collaboration and Workflow Control
Custom web applications also provide a convenient way for your team to collaborate on projects. For example, a custom web application can easily provide updates on the status of a task so that other employees can begin working on the task as soon as the previous steps are completed. This allows your team to coordinate efforts and improve logistics throughout your organization rather than waiting for assignments. Ultimately, this leads to better time management and cost savings for your organization. You can also set up different levels of permission for employees so that only selected people have access to certain information, giving you control over who sees what while storing it all in one simple location.
Compiling Data From Multiple Sources
Some organizations, such as those in the emergency response field, require detailed information about each employee’s available resources. Information such as communication channels, available equipment, compatibility with other equipment, status, and location can often be a nightmare to keep track of. If your business requires tracking such information, then a custom web app may be the best solution for easily tracking and coordinating crucial resources.
Online Registration & Follow Up
Online signups for newsletters or products are a great way to collect potential customers’ email addresses and keep them connected with your business. There are different tools available to collect this information, but do those tools’ capabilities match up with your business needs? A custom web application can help you collect this information and perform the steps needed to streamline your existing process. This can help you focus your energies on serving your clients rather than on data entry. It can also help you improve your strategy by allowing you to periodically follow up with clients, send billing reminders, and more.
Complicated Data
Sometimes, your business model requires gathering complicated data from a variety of sources. In these situations, a spreadsheet is just not sufficiently robust to handle the information or to display it in a way that is convenient for your team. A web application designed specifically to collect the desired information and display it in a customized dashboard for your team is an ideal solution for this problem.
An Intranet for Vendors, Employees & Clients
Some businesses require the ability to provide employee-specific information such as company policies and processes, a login portal for an HR tool, internal news, or client-specific login information. Other businesses need to restrict access to certain locations within their physical location; provide timely updates on the status of a venue; communicate with clients, employees, and vendors; or manage a location’s environmental controls. For these organizations, a customized web-based intranet may be the answer they’ve been searching for.
A web-based intranet could have both internal- and external-facing interfaces allowing your employees to establish short- and long-term credentials for clients and vendors with various levels of access, monitor your venue’s security, and communicate efficiently with clients, vendors and other employees in one seamless application.
Streamline Your Workflow With a Custom Application
No one business is the same as another, that’s why a customized web application makes so much sense for many businesses. Their flexibility, customization, and potential to improve a business’ workflow and operational processes have made custom web apps one of the most popular ways to gain a competitive advantage in the marketplace while providing superior customer experiences. If you would like to know more about how a custom web app could benefit you, get in touch with our team! We’d love to talk through ways we can help.
