Project Manager
Ready to use your leadership skills in an agency environment?
The Project Manager’s goal is to help the company foster long-lasting relationships with our clients while also helping prioritize time, scope, and budget for projects. This role requires an excellent communicator who is eager to develop and grow their skills within the web industry. This role will formulate end-to-end strategies and processes to deliver superior results designed to meet the clients’ goals. You will plan, lead, and execute projects with multiple team members from strategy to completion, managing expectations and pipelines for each of your team members. This role is vital to fostering relationships with our team members and our clients through clear communication, organization, attention to detail, and technical knowledge.
Job Qualifications
- 2-3 years account and/or project management experience
- 1-2 years of experience in the web industry preferred
- Bachelor’s Degree in Business, Communications, Management, Marketing, or related field
- Strong technical skills to establish, assess, modify/adjust, and routinely improve website development requests
- Experience in technical problem solving and troubleshooting, particularly focusing on websites or software platforms
- Ability to quickly master business processes, operations, and new web technology concepts
- Demonstrated expertise in customer relationship management
A successful Project Manager contributes to the success of our team and our clients by:
- Successfully prioritizing and managing the triangle of time, scope, and budget across complex projects
- Organizing all tasks, requests, and open projects in ClickUp, Webspec’s project management tool
- Taking the lead in meetings with the client and other relevant team members, building relationships with our client points of contact to turn them into long term clients
- Communicating client needs effectively and clearly to creative team members
- Maintaining client satisfaction and engagement throughout the project
- Adjusting communication styles to fit unique client personalities and preferences
- Working with Director of Sales and Director of Product Development to complete blueprints and finalize a scope of work for each project
In this role, you will be actively working towards being able to do the following:
- Split large concepts into smaller achievable tasks to accomplish project goals
- Strategically allocate the budget for optimal success, including approval of additional budget items as scope changes
- Forecast time and resources on both current and future projects
- Identify opportunities to proactively provide thoughtful feedback to clients on project, timeline, scope and budget
- Implement strategies to improve team profitability and efficiency
- Ensure team members are accurately logging time for client work and leaving detailed notes on timesheets
- Come up with new ideas to help move the client forward during and post project launch