Big changes have been happening lately with Webspec hosting services. We’re upgrading to the best servers we can get our hands on and upping the security of all the sites we manage along with them. On top of that, we’re helping some of our clients move to these new services. As we make these changes, many of our clients are asking us what makes our hosting unique — why does it matter who hosts their website? What is “managed” hosting anyway?
Typical Managed Hosting Packages
When you hear the words “managed hosting,” there are a few things that you should always find. Webspec’s managed hosting includes these features, too.
1. Physical Servers
Webspec has recently invested in state-of-the-art physical servers in a secure data center that is staffed 24/7 with security personnel and IT professionals. Our physical servers are regularly updated by our in-house server manager and the hardware is regularly updated by the IT professionals.
2. Server Monitoring 24/7
We have 24/7 monitoring and scan every site on our server on a five minute basis to ensure that none of our sites have been tampered with. We are notified immediately if there are any issues with the server and address the issues as soon as possible.
3. Backups, Backups, Backups!
We regularly backup the sites that host with us. Webspec has a copy of each site from daily, weekly, and monthly backups. This enables us to quickly restore your site to a previous version in the event that you make a change to your site that you didn’t mean to. To do this, we pull the last instance of uncorrupted files and place them on your live site after they have been cleared of issues.
Webspec’s Managed Hosting Packages
At Webspec, we like to go above and beyond with our service offerings, and our managed hosting packages do just that. On top of the typical offerings, here’s a few things that we do that many services don’t:
4. Regular Security Updates
We install regular security updates to the sites on our servers to increase the protection of not only the individual sites but the server as a whole. When one site isn’t updated, the entire server is at risk. To combat this, we make sure to keep all of the sites we host up-to-date with the latest security updates for their respective platforms (WordPress, Drupal, Yii and Laravel, to name a few).
5. Free Repair & Restoration if a Hack Occurs for Eligible Plans
In the unlikely event that your website experiences a security breach or hack, we will begin working to repair and restore it immediately at no cost for those on eligible plans. Hacks can be expensive to restore if you are not on our top-tier managed hosting plan — if we don’t have your backup, the time it takes to restore your site to what it should be will be considerably higher.
6. Real Customer Service
When you need assistance or have a question about your hosting, just give us a call. You won’t find a robotic help system, recorded message or buggy chat system. We make ourselves accessible to you and are here to help any way we can with your hosting needs.
7. Everything in One Place
If we maintain your website for you and host your site, then all of your website needs are in one place. Often when we host your site, it is easier for us to make larger changes that you request such as adding new features, completing an SSL installation or change to Domain Privacy and general changes to root files.
Hosting can be confusing, but we’re here to help. Leave a comment or email me at andrea@webspec.com with your questions. Happy hosting!
